Ive been trying to figure out an issues for at least 5 months now… It started in Lightjockey and now in Onyx. My system will crash while running either program to black screen. I have to do a cold boot to get the pc back. Nothing shows up in the event viewer in relation to the crash. Could it be the OneKey or the M-DMX box as a hardware issue?
Any ideas and suggestions would be GREATLY appreciated
What is your configuration?
Can you tell us more details about the computer, you are running the onyx on?
Hello maximtimeclock@Rusty ,
Ensure that all your drivers, especially graphics and USB drivers, are up to date.
Test the OneKey and M-DMX box on another system if possible, to rule out hardware issues.
Verify that your current operating system is compatible with Lightjockey and Onyx. Some users have reported compatibility issues with certain versions of Windows.
Although you mentioned nothing shows up in the event viewer, it’s worth checking Windows Logs and Applications and Services Logs for any warnings or errors that might provide more insight.
Adjust your power settings to prevent the system from going to sleep or turning off USB devices to save power, which can sometimes cause issues.
Best Regards
Thank you for the responses. So, i havent had a crash for a week now but i did notice entries in the apllication section of the windows event viewer… OnyxMemoryManager - “incorrect function”
Windows 10 64bit, fully updated. I7 processor, 12gb ram
Is the M-DMX Box still supported? I came from Lightjockey Onekey version
Yes - the M-DMX box is still supported in version 4.10.1263…
In the Windows event viewer under applications there are perflib warnings everytime Onyx is opened. Also there are entries for OnyxMemoryManager error
Hello, PM me the system’s AnyDesk ID and I’ll have a look remotely
Ill be at the club tonight, Friday April 19th at 7pm eastern time, can i hit you up then with the Anydesk id?